Retail Sales Associate
(Wine Jobs:
Wine Retail & Sommelier)
Full Time
K&L Wine Merchants
Redwood City,
California
Job Description:
ABOUT US
K&L Wine Merchants is widely recognized as one of the leading independent wine retailers in the United States. We offer a world-class selection of wine, spirits, and beer at four retail locations and through our website. We are a growth-minded company made up of a tight-knit team dedicated to providing excellent, knowledgeable service to our loyal customers. If you are seeking an exciting career and an ‘all-access pass’ to the business and culture of wine and spirits, K&L Wine Merchants is the perfect match!
WHAT WE’RE LOOKING FOR
Our ideal Retail Wine Sales Associate has excellent people skills, is passionate about the wine and spirits industry, and loves being part of a team. This is not the kind of job that will see you sitting behind a desk all day; our store is busy (especially on weekends) so energy and enthusiasm are important. If you are an experienced wine sales professional looking to develop and share your expertise with top-tier clients, we want to hear from you!
BENEFITS
401k plan, with company contribution
3 weeks of paid time off per year – time off accrual increases at 5 years of service
8 paid holidays
Generous product discount
Weekly staff tasting and sales training; exposure to world-class products and producers
PRINCIPLE RESPONSIBILITIES
Provide exceptional service to every customer, every time
Develop and maintain the highest level of product knowledge in order to make informed sales recommendations (We support ongoing wine & spirits education!)
Participate in all daily sales floor activities, including point-of-sale transactions, merchandising, and order fulfillment/retrieval with a positive, can-do attitude
Act as a liaison to an assigned category within the store; develop expertise in the category and keep it well merchandised
Write product reviews for K&L’s website, newsletter, and blog
Attend staff education sessions and on/offsite events as requested
REQUIREMENTS
1-3 years’ experience in a retail or other customer-facing environment
Schedule = Friday - Tuesday (10:15am-7:15pm)
Passion and knowledge of wine & spirits highly preferred
Positive attitude – We work collaboratively to support each other; no task is too small or too large
Excellent communicator with a passion for people
Proficient in Office 365, comfortable using point-of-sale and handheld technology
Must be able to lift and carry 50 lbs.
Must be able to stand and walk up to 8 hours each day
Ability to bend, stoop, twist, and kneel frequently
Ability to load, unload, and operate a hand truck safely
Bachelor’s degree a plus
Join us at K&L Wine Merchants and be a part of a unique journey in the world of wine and spirits, where your expertise and passion will help shape the future of our company and the experiences of our loyal customers.
K&L Wine Merchants is an Equal Opportunity Employer. Applicants are considered for all positions without regard to race, color, religion, sex, national origin, age, marital or veteran status, sexual orientation, disability, or any other status protected by law.
