Tasting Room - Wine Steward (Wine Jobs: Wine Retail & Sommelier)

Full Time

  Tooth & Nail Wine Company

  Paso Robles, California

Looking to add on to this Amazing Team! Only the best in sales and hospitality need apply. One of the forward-thinking and most progressive wineries in the growing Paso Robles Wine Country is seeking sales and hospitality focused wine steward professionals. We are one of the busiest wineries in all of Paso/Central Coast. Looking for passionate individuals looking to join a dynamic team, work with great people, and provide exceptional experiences. Wages depend on experience, we are confident that our Compensation/Bonus/Incentives are very generous and tops on the Central Coast for those that perform. Various team and individual incentives and goals throughout the year. We want to have the best of the best take care of our guests here at this iconic Castle

All must be able to create a memorable wine experience such that the customer will:

-Learn all about the variety of wines, the blends, the varietals and brands we offer
-Buy amazing wine to take home and share with their loved ones
-Join our amazing wine club and perks that come along with being a club member
-Buy additional swag and devour our wine paired culinary fare
-Come have fun and enjoy working with some great colleagues and dynamic professionals!

The following reflects the essential functions for this job. Other tasks may be assigned as we grow and explore new initiatives. Duties include, but are not limited to:

-Greet all visitors that come through the front doors. Some may come to taste, others may come to look at the castle. We make sure all have an exceptional time regardless of their interest in wine.
-Lead guests through wine tasting flights if desired – educating them about the Rabble story, wines, and brands. Ensure a fun and memorable customer experience for all.
-Work towards developing relationships with guests and explore the potential of them becoming Wine Club members

-Daily Tasting Room Operations:
-Set up / breaking down the tasting room bar, patios, etc.
-Open and verify wines are good to pour
-Make sure all printed materials and menu’s are set out, restocked as needed
-Open/Close POS system, manage cash drawer
-Stock wine and merchandise on Tasting Room floor
-Perform sales transactions. Pack orders for takeout or to ship if desired
-Keep the castle clean and comfortable for guests at all times
-Provide engaging and professional customer service with the ability to develop rapport with customers via telephone, email and in person
-Assist with monthly inventory as needed
-Strong ability to sell wine and club memberships to all types of customers
-Represent Rabble Wine Co. at outside functions and industry events when necessary
-ability to recognize the signs that a guest should not be served alcohol and take appropriate action to address the situation.
-Behave in a professional and mature manner at all times

-Must have excellent knowledge of central coast wine and have prior experience in the wine industry
-Excellent written and verbal communication skills
-Enthusiastic, passionate and dynamic communication style
-Comfortable speaking in front of crowds
-Self-aware, able to work both independently and with your team
-Must have a positive attitude and outlook with the ability to work within a team atmosphere
-Must remain calm under pressure and have confidence to ask for help when it’s needed
-Must be able to work a flexible schedule (nights, weekends and holidays)
-Must be at least 21 years of age
-Must be able to lift 50 lbs
-Must be able to work in a fast paced hospitality environment
-Must be able to work on your feet for extended periods of time

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