Estate Host (Wine Jobs: Wine Retail & Sommelier)

Full Time

  Ashes & Diamonds Winery

  Napa, California

Job Description


OBJECTIVE: The A&D Estate Host is primarily responsible for serving and selling wine, communicating our mission and extending hospitality to a range of guests and members at Ashes & Diamonds. Candidates should have a passion for wine, a strong interest in food, art and culture, and the ability to sell wine and communicate clearly.

ESSENTIAL DUTIES AND RESPONSIBILITIES:
•  Greet all visitors to A&D, pour wines for tasting, discuss wine and respond to customer questions as appropriate.
•  Ensure that every visitor thoroughly enjoys their wine-tasting experience and leaves highly impressed with our wines.
•  Can accurately describe wines, wine-making techniques, winery history, appellations and unique aspects of wines.
•  Effectively promote and sell wine and Wine Club memberships to customers.
•  Handle purchasing transactions, including operating cash register, accounting for daily sales and processing returns and discounts.
•  Take initiative for self-development in the area of understanding our wines, our brands, general hospitality and in acquiring effective sales techniques and acumen.
•  Participate in company-sponsored wine education and development opportunities.
•  Maintain knowledge of current and new legal issues pertaining to interstate shipping of wine to consumers and their impact on day-to-day wine shipments.
•  Participate in and assist with special hospitality events at the winery.
•  Wash and polish glassware for Tasting Room.
•  Assist with display and pricing of retail items and wines as needed.
•  Represent winery at outside functions as required.

QUALIFICATIONS
•  Must be willing and able to work evenings and weekends.
•  Two years in a winery or restaurant management position or equivalent education/work experience.
•  Ability to set priorities and work independently within set guidelines and display appropriate sense of urgency.
•  Ability to hit sales and club sign-up goals.
•  Basic knowledge of MS Office applications, including Excel.
•  Bilingual in English and Spanish is a plus.
•  Ability to multitask and problem-solve effectively and efficiently.
•  Positive and professional attitude; self-motivated.
•  Strong attention to detail.
•  Valid California driver’s license.

PHYSICAL REQUIREMENTS:

•  Lift and handle materials weighing up to 50 lbs.
•  Stand on hard surface for extended periods.
•  Grasp, stoop, squat, climb stairs, push or pull, carry and reach over shoulder.
•  Ability to operate various types of machinery to include, but not limited to: pallet jacks; hand trucks, etc.
•  Ability to work in a fast-paced environment under pressure.

ALIGNED VALUES – Successful employees will share in our values:

•  Humility
•  Teamwork
•  Patience
•  Trustworthiness
•  Passion
•  Adaptability
•  Accountability
•  Drive

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