Wine Specialist (Wine Jobs: Wine Retail & Sommelier)

Full Time

  Back Room Wines

  Downtown Napa, California

JOIN A TEAM OF PEOPLE WHO LOVE GREAT WINE.

Here at Back Room Wines (BRW), we take great care to curate a collection of international wines across every price point. We seek small producers who make wines that speak to the grape and place from which they are produced. And above all, we believe in exceptional service and hospitality. Our job isn’t to sell the most expensive wine we carry—it’s to listen, learn and build relationships with our customers. Sound cool to you?

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We’re wanting to grow our team and are looking for an energetic, professional and highly motivated individual to join BRW. This is a full-time position, working on site in our downtown Napa store. It’s a great opportunity to learn and grow through extensive hands-on education, tastings and meetings with some of the world’s top winemakers and importers.

Strong candidates will have an understanding of the fine wine market, including wine grapes, regions and typical prices, and should be able to provide a high level of detailed service to a demanding customer base in a fast paced and often evolving environment. The most successful person will be a strong written communicator who is self motivated, organized and able to multitask.

WHAT YOU'LL BE DOING:

•  Working with other team members to ensure all customers receive exceptional service throughout their shopping experience
•  Recommending wine across a variety of platforms (phone, email, real life) and helping customers choose the best wine for their personal taste, gift, or event
•  Making all customers feel welcome and at home in our store
•  Responding to customer inquiries
•  Assisting with bottle selection and vendor management of wines and spirits
•  Maintaining the floor, cooler and shelves
•  Receiving and appropriately stocking new inventory
•  Packing orders for shipping and/or pickup
•  Assisting with customer wine clubs as needed
•  Assisting with any potential wine tastings, events including setup, breakdown and service
•  Assisting with email marketing, Instagram and other campaigns as it relates to our both our local and national audiences

REQUIREMENTS:

•  Must be 21 years old to apply
•  Ability to easily lift and move 50lbs
•  3+ years of recent wine industry related experience (wine retail/wholesale, restaurant or similar)
•  Strong knowledge of fine wine market (especially Bordeaux, Burgundy, Napa, Tuscany, Rhone), and some familiarity with top wines per region and current market pricing
•  Ability to write tasting notes and speak in depth to specific wine products/regions/varietals
•  Proficiency in Microsoft Office and an ability quickly learn new technology/software
•  Be able to type 35-40 words per minute
•  Ability to resolve issues in an efficient and productive manner
•  Strong intercompany communication skills
•  A can do, positive attitude coupled with the ability to treat issues as part of the bigger picture
•  Hands-on social media and/or marketing experience (or a strong desire to learn)

*Certification from WSET, CSW, CSM preferred but not required*

BENEFITS:
An inclusive and supportive work environment that encourages career expansion and individual growth with a team of hilarious wine nerds who are obviously super humble, $25 per hour, plus tips (from tasting bar services), accrued Paid Time Off after 3 months, sick leave, 401k, trade tastings and applicable discounts, plenty of opportunities to learn about and taste wine and spirits from around the world and a deep employee discount

How To Apply

Please apply with your resume and cover letter.

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