Tasting Room Server (Wine Jobs: Wine Retail & Sommelier)

Full Time

  Bottaia Winery

  Temecula, California

Job Description:

We are seeking a full-time/part time  Tasting Room Server to join our team.  We are a premier hospitality company with a 20,000 case DTC operation in the Temecula Wine Country. We are farming over 200 acres with 16 French and Italian varietals under the Ponte Winery label. Visit bottaiawinery.com to get to know us a little better.

We are looking for a highly experienced, passionate individuals to be a part of our team at our newest Winery, Bottaia, which is slated to open summer 2018.  Bottaia Winery is located on the Ponte Family Estate Ranch which is just east of the Ponte Winery Tasting Room. The Bottaia Tasting Room and Pool Club will bring a unique experience to Temecula Wine Country, including new wines, a semi-olympic size pool, a splash pad for the kids, and 30 cabines (traditional Italian beach changing-rooms), and a poolside bar and café.

This is a unique opportunity to work with an innovative and dynamic team, focused on developing, promoting and the launch of the Bottaia Brand in Temecula Wine Country and Southern California.

Job Summary:  

The Tasting Room Server will primarily focus providing our guests with excellent customer service while educating the guest on their wine tastings.

Responsibilities:

  • Understands and adheres to the Ponte values and service standards.
  • Ensure the safety of guests and associates.
  • Greet guests with a smile and respond quickly to requests in a friendly and courteous manner. 
  • Explain the tasting process and the various wines to the guest before they have to ask.
  • Pour six tastings per wine club member or guest while carrying a friendly conversation.  Watch for signs of intoxication ensuring guest safety.
  • Explain the wine club membership and its benefits and discounts and ask them if they would like to become a member.
  • Assist them in wine and merchandise purchases.
  • Thank the guest for coming and ask them to return again.
  • Perform additional duties such as stocking wine, setting up the counter, opening bottles, and cleaning as requested by the Tasting Room Manager or Assistant Tasting Room Manager.
  • Understand and adhere to environmental standards set by the winery.
Experience and Skills:

Responsibilities:

  • Understands and adheres to the Ponte values and service standards.
  • Ensure the safety of guests and associates.
  • Greet guests with a smile and respond quickly to requests in a friendly and courteous manner. 
  • Explain the tasting process and the various wines to the guest before they have to ask.
  • Pour six tastings per wine club member or guest while carrying a friendly conversation.  Watch for signs of intoxication ensuring guest safety.
  • Explain the wine club membership and its benefits and discounts and ask them if they would like to become a member.
  • Assist them in wine and merchandise purchases.
  • Thank the guest for coming and ask them to return again.
  • Perform additional duties such as stocking wine, setting up the counter, opening bottles, and cleaning as requested by the Tasting Room Manager or Assistant Tasting Room Manager.
  • Understand and adhere to environmental standards set by the winery.

 Educational Qualifications and Knowledge:

  • Exhibits integrity (honesty and truthfulness).
  • Has attention to detail.
  • Is consistently striving to be better.
  • Courteous and has the ability to smile spontaneously.
  • Must have excellent communication skills.
  • Must have exceptional grooming standards that are consistent with company guidelines.
  • 1-3 years in a sales related field.
  • Must have sales ability and be able to up-sell bottles to cases.
  • Must be outgoing and able to approach guests and initiate conversation.
  • Must be able to work in a standing position for long periods of time.

 Physical Requirements:

  • Must be 21 years of age
  • Must be able to lift 40 - 50lbs regularly
  • Able to stand, walk and bend for extended periods of time

Ponte retains the sole discretion to modify, add to, or subtract from your duties at any time.

How To Apply

http://bottaiawinery.atsondemand.com/index.cfm?fuseaction=512505.viewjobdetail&CID=512505&JID=644237&source=Indeed&utm_source=Indeed&utm_medium=IndeedFreePost

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