Hospitality and Sales (Wine Jobs: Wine Retail & Sommelier)

  Pestoni Family Estate Winery

  St. Helena, California

Small, family-owned boutique winery is seeking a dynamic, self-motivated and professional individual to join our hospitality and sales team on a part-time basis (15-30 hours weekly with up to 40 hours in season). This position necessitates creating memorable experiences for all guests who visit the winery as well as working in a team-oriented environment. Because we are a small, family operation all members of our team wear many hats and perform any task required to keep both the front and the back of the house operational and tidy. Housekeeping, glass buffing, data entry, answering phones, making appointments and other operational duties are shared by all.

Responsibilities:
•  Educate guests on family history and winemaking practices in a warm and enthusiastic manner
•  Promote and increase sales of Pestoni Family wines 
•  Maintain knowledge of current and library vintages
•  Knowledge and promotion of wine clubs
•  Detailed data entry (proprietary database system) and Microsoft Outlook
•  Host various levels of tastings and guest experiences
•  Daily involvement in sales and processing customer transactions
•  Assist with daily opening and closing duties, including wine inventory
•  Maintain cleanliness of the tasting room and other winery common areas
•  Participate and assist hospitality team with various winery events as needed
•  Assist with winery projects, ranging from hospitality to administrative duties

Qualifications/skills:
•  Knowledge of winemaking, viticulture and Napa Valley region 
•  Work as a team in a courteous and respectful manner at all times
•  Restaurant or previous hospitality/retail sales experience preferred
•  Excellent communication and customer service skills
•  Comfortable with public speaking, hosting both small and larger groups
•  Ability to multi-task and prioritize responsibilities
•  Proficient in Microsoft Office Suites (Outlook, Word, Excel)
•  Previous wine-related sales experience is a strong advantage
•  Must have excellent verbal and written communication skills, including excellent spelling and grammar
•  Strong attention to detail and a general commitment to quality in all aspects of work
•  Must be able to lift 50 lbs and stand for long periods of time
•  2-4 days per week, must work weekends.
•  Reliable transportation required

Compensation:
•  Very competitive hourly rate
•  Individual commission on wine club sign-ups