Brave and Maiden Estate is looking for part-time (weekends/holidays/events) team members to help deliver unforgettable experiences for guests visiting our tasting room.
About Us:Led by Paul Hobbs and Josh Klapper, our winemaking is hitting its stride, being awarded with critical acclaim and growing distribution. Since the opening of our new winery and tasting room this past Fall 2018, we are offering elevated, unconventional, and unforgettable hospitality to our guests.
About the Position:Tasting Room Operations: helps with tasting room floor operations which include but are not limited to: maintaining housekeeping standards (ensuring the safety, productivity, and on-brand aesthetic for all visitors), conducting opening and closing procedures including cash handling, and overseeing tasting menus and collateral.
Hospitality: conducts daily tasting programs, VIP experiences & events that are unforgettable and leaves lasting impressions on guests and ultimately build relationships between them and the brand.
DTC Sales: achieves retail and profitability goals through Wine Club Membership sign-ups, tasting room sales, events and data collection.
About You:
- The requirements listed below are a sampling of the knowledge, skills, and abilities we’re looking for. They are by no means exhaustive and the successful candidate will undoubtedly bring many more qualities to the table:
- You know your stuff. While a deep level of knowledge about wine is not required, it is preferred.
- You are driven to meet goals and see results.
- You have an inherent ability to read a guest and connect with them, improvising the guest’s experience based on the their personality and interests.
- You see good in people. You are team-oriented. You enjoy working collaboratively.
- You see value in feedback. You offer and seek out suggestions for improvement.
- You are a go-getter. You look for ways to contribute rather than waiting to be assigned specific tasks.
- You have strong communication skills, both verbal and written.
- You genuinely enjoy hosting and entertaining others and ensuring your guests enjoy themselves.
- You’re reliable and able to work a flexible schedule as needed, including weekends, holidays and evenings.
- You’re a good neighbor. You represent BME in the local wine and tourism industry, to our immediate neighborhood, and to the greater Santa Ynez community.
PROFESSIONAL REQUIREMENTS
- 1+ years wine retail related experience or 1+ years in another role in the hospitality industry
- POS skills
PHYSICAL REQUIREMENTS
- Following are a few physical requirements that must be met by an employee to successfully perform the essential functions and key responsibilities of this position.
- The ability to work in a constant state of alertness and in a safe manner at all times.
- Frequent operation of computer and other office equipment
- The ability to stand for long periods of time, but also sit at a workstation, walk, climb stairs, bend, lift, twist, pull, push, carry, grasp, reach and stoop as need, and lift and carry up to 50 pounds.
Please send us your cover letter and resume. In your cover letter, simply tell us why you want to work for us and describe an unforgettable moment of hospitality that you’ve either received or offered. What made it unforgettable?