Tasting Room Associate (Wine Jobs: Wine Retail & Sommelier)

  Autry Cellars

  San Luis Obispo, California

Small artisan winery located in the heart of the Edna Valley seeks a part-time tasting room assistant to support the owner/operator. Successful candidates will have solid, in-depth knowledge about wine and the region as well as strong communication skills. Able to work collaboratively with a small team to provide an exceptional experience designed to build long-term customer relations with the brand.

Essential Duties and Responsibilities:

Assist Owner/Operator with implementation of direct-to-consumer relationships for retention and business development by:
•  Providing a safe tasting experience in a COVID-19 environment (masks are required)
•  Availability to work Friday through Sunday
•  Execute strategies to accomplish tasting room sales goals
•  Host guests when they arrive with a stellar tasting experience
•  Graciously schedule guest appointments via the phone
•  Maintain flexibility and a can-do attitude when customers arrive without an appointment, miss their scheduled time, have a change in number of attendees, or change the reservation at the last minute
•  Prepare and maintain the Tasting Room and its supplies to ensure that every visitor has an amazing wine experience and that the Tasting Room mirrors the quality of the wine.
•  Work with the small team on availability to assist in the cellar with projects such as, but not limited to, bottling, labeling, capsuling, packaging, and shipping of wine.
•  Support sales and marketing events on premise
•  Other duties as assigned

Qualifications:

•  Must be 21 years or older
•  Must be RBS certified
•  Versatility, flexibility, and a willingness to work in an evolving environment with enthusiasm
•  Excellent written and verbal communication skills
•  Pays close attention to detail and takes initiative
•  Knowledge of wine and the region
•  Strong background in sales and DTC commerce
•  Proficiency in MS Office and all its subsidiary programs
•  Must be able to work Friday through Sunday, with added days when needed for additional tasks – Winery is closed Monday

Physical Requirements:

•  Ability to lift and move 50 pounds repeatedly.
•  Ability to stand and walk for long periods of time.
•  Ability to effectively stock wine, set-up and break down procedures, equipment, etc., and be able to utilize dolly cart and assist in moving heavy objects.
•  Ability to understand and accurately follow written and verbal instructions.