Wine Recommendations Specialist (Wine Jobs: Wine Retail & Sommelier)

Full Time

  San Francisco, California offers a diverse, fun and vibrant work environment. We are a family- oriented, fun-loving company. We have a “have fun while getting the job done and providing exceptional service and product to our customers” approach to how we work. We were awarded for being one of the best companies to work for by the Bay Area Top Workplaces in 2016. Our mission is to promote the wine lifestyle through innovation by providing customers with selection, guidance, convenience, and value not common in stores. For more information, visit our website at

Job Summary: is currently seeking part-time on line "live chat" Wine Recommendation Specialists to work now through the upcoming holiday season which will have the opportunity to work 40 hours per week. Applicants must be wine-knowledgeable, customer service oriented and computer savvy. 

Although this position is wine based the crucial component to being a successful agent is great customer service.

Job Responsibilities,Skills and Requirements: 

  • Talking to customers via “live-chat”, recommending wines and explaining policy and procedures. 
  • Quickly navigating the website for fast responses to customer enquiries.  
  • Provide exceptional customer service while giving great wine recommendations.
  • Expert wine knowledge.  
  • Proficiency in Microsoft suite.
  • Fast typing skills with a speed of at least 40 wpm.
  • Ability to quickly navigate multiple websites at a time.
  • Positive work ethic 
  • Ability to remain upbeat and maintain a great attitude and take initiative when chatting with customers.  

You will need to own your own desktop or laptop computer with internet ability.

This position is open to applicants who reside in CA.

How To Apply

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