Retail Sales Professional (Wine Jobs: Wine Retail & Sommelier)

Full Time

  K&L Wine Merchants

  Redwood City, California

Wine retailer (K&L Wine Merchants - www.klwines.com) is looking for energetic wine sales professionals for our Redwood City location. This is a fantastic opportunity for someone passionate about sales and customer service within an enjoyable industry! 

General Responsibilities: 
•  Provide superior customer service and informed sales recommendations to our customers
•  Working with Store Managers and our warehouse team, ensure the sales floor is clean, organized and fully stocked with product 
•  Accurately process all types of retail transactions: 
(General Sales, Pre-Arrival Orders, Wine Club Enrollments,Shipping Orders, Customer Profile Updates) 
•  Perform store opening and closing procedures 
•  Retrieve customer will-calls 
•  Review wines for our Website and Monthly Newsletter
•  Attend staff education sessions and on/offsite events as requested 

Qualifications: 
At least 1-3 years experience in food/beverage/hospitality highly desired. 
Demonstrated ability to interact well with customers, and maintain strong customer relationships. Excellent verbal and written communication skills required. Must be able to lift and carry 40lbs on a regular basis. Must be able to stand and walk around the store and warehouse 7-8 hours each day. Work schedule will include weekends!

Computer Skills: 
Proficient in Microsoft Windows, as well as Word and Excel. Proficient with web browser, POS and email applications. 

Advantage will be given to people with a background in wine and previous retail experience. Position is 40 hours per week, Wed/Thurs off. 
Benefits include generous paid time off, medical/dental/vision insurance and a 401k plan with matching! 

Employment offer would be contingent upon successfully passing a criminal and DMV background screen. 

K&L Wine Merchants is recognized as one of the leading independent wine merchants in the United States. Since 1976, we've been selling the world's finest wines to customers throughout the United States by mail order (and on the Web since 1997). Our sales channels include walk-in retail, phone sales, and online commerce. All areas of our business are growing rapidly and the atmosphere is both exciting and challenging. We have stores in Redwood City (about 10 minutes north of Palo Alto), San Francisco, and Hollywood. We also sell thousands of different wines to customers across the country through our newsletter and Web site. K&L has been featured in dozens of publications including Time, Money, Forbes ASAP, Smart Money, the Wall Street Journal, and The Wine Spectator.

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