Wine Guide (Wine Jobs: Wine Retail & Sommelier)

Full Time

  Landmark Vineyards

  Kenwood, California

If you enjoy people and have a passion for wine, this may be the perfect opportunity for you.  Located at the foothills of the Mayacamas Mountains is our beautiful tasting room,  we offer daily tastings featuring Landmark's signature wines as well as small-production, winery-only Chardonnays and Pinot Noirs.

The Wine Guide is responsible for all daily activities and requirements related to Tasting Room operation. Tasting room activities include but are not limited to: excellent customer service, general stocking and cleaning, tours, outreach, and cooperation with all departments.

Here's what you'll do:

  • Assist in the achievement of financial goals including:
    • Tasting Room sales
    • Tasting Room merchandise and food sales
    • Tour Program signups
    • Wine Society signup goals.
  • Create and execute engaging, educational, and memorable positive guest experiences.
  • Perform monitoring and stocking duties as assigned.
  • Be timely and punctual with regards to scheduling requirements.
  • Be prepared to help other departments as needed.
  • Give tours as needed.
  • Ensure that the tasting room is neat and tidy at all times (e.g.. re-fold t-shirts, etc. as necessary).
  • Maintain clean and tidy work areas, including:
    • Tasting Room -- all bar areas must be clear of unnecessary POS, flyers, etc.
    • Tasting Room Office -- the shared desk area must be clear and available for employees to use as necessary.
    • Garage -- keep clean and free of unnecessary items, ensure all back stock of shopping bags, merchandise, POS, etc. is organized and easy for staff to find.
    • Warehouse -- organization of the wine pallets must be done on a regular basis. Coordinate with a forklift certified employee and the inventory controller to ensure inventory is accessible, neat, and orderly.
  • Resolve guest concerns/complaints using good judgment and tact. Elevate complaints to management when necessary.
  • Attend tasting room monthly meeting, plus shorter weekly meetings.
  • Attend local tasting events as directed by the Tasting Room Manager. Long distance travel is not required for this position.
  • Collaborate with the Lead Tour Guide, Wine Society Coordinator, and Hospitality department on Outreach efforts as directed.
  • Facilitate and promote good communication between all departments (Hospitality, Marketing, Wine Society, Accounting, Production, Housekeeping, etc.).
  • Performs other duties as assigned.
Here's what you'll bring to the table:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Analytical--the individual synthesizes complex or diverse information.
  • Problem solving--the individual identifies and resolves problems in a timely manner and gathers and analyzes information skillfully and collaboratively.
  • Oral communication--the individual speaks clearly and persuasively in positive or negative situations, demonstrates group presentation skills and conducts productive meetings.
  • Quality management--the individual looks for ways to improve and promote quality and demonstrates accuracy and thoroughness.
  • Judgment--the individual displays willingness to make decisions, exhibits sound and accurate judgment, and makes timely decisions.
  • Planning/organizing--the individual prioritizes and plans work activities, uses time efficiently and develops realistic action plans.
  • Safety and security--the individual observes safety and security procedures and uses equipment and materials properly. 


  • High School Diploma or GED
  • Two (2) years retail sales preferred.
  • Proven success working with others.
  • Excellent communication skills and ability to relate to people at all levels.
  • Must possess a passion for wine and the wine industry. 

Disclaimer The above statements are intended to describe the general nature and level of work being performed by employees assigned to this job. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.

Here's what we'll bring to the table:
  • Competitive benefits package including Medical (including 24/7 online access to a physician), Vision, Dental, and 401k with match eligibility.
  • Subsidized gym membership.
  • Wonderful Giving ( -- allowing you to donate company money to a cause of your choice.
  • Work life balance.

How To Apply

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