Sales Associate (Wine Jobs: Sales & Marketing)

Job Description:

Wine and Spirits retailer K&L Wine Merchants (www.klwines.com) is looking for enthusiastic sales professionals for our Hollywood location. This is a fantastic opportunity for people serious about retail sales within an enjoyable industry! 

General Responsibilities: 
•  Provide superior customer service and informed sales recommendations to the public,both in-store and via telephone 
•  Working with Store Managers and our warehouse team, ensure the sales floor is clean, organized and fully stocked with product 
•  Accurately process all types of retail transactions: 
(General Sales, Pre-Arrival Orders, Wine Club Enrollments,Shipping Orders, Customer Profile Updates) 
•  Perform store opening and closing procedures 
•  Retrieve customer will-calls 
•  Attend staff education sessions and on/offsite events as requested 

Qualifications: 
At least 1-3 years experience in food/wine/hospitality industry highly desired. 
Demonstrated ability to interact well with customers, and maintain strong customer relationships. Must be a self-starter, as well as a strong team player. Excellent verbal and written communication skills required. Must be able to stand and walk for 7+ hours, lift and carry 40lbs on a regular basis each day.
Computer Skills: 
Proficient with POS systems, web browser and email applications. 

Position is 40 hours per week, must be available to work weekends.

Benefits include generous paid time off, medical/dental/vision insurance and a 401k plan with matching! 
Please do not call or fax resume. 

K&L Wine Merchants is recognized as one of the leading independent wine merchants in the United States. Since 1976, we've been selling the world's finest wines to customers throughout the United States by mail order (and on the Web since 1997). Our sales channels include walk-in retail, phone sales, and online commerce. All areas of our business are growing rapidly and the atmosphere is both exciting and challenging. We have stores in Redwood City (about 10 minutes north of Palo Alto), San Francisco, and Hollywood. We also sell thousands of different wines to customers across the country through our newsletter and web site. K&L has been featured in dozens of publications including Time, Money, Forbes ASAP, Smart Money, the Wall Street Journal, and The Wine Spectator.