On Call Chandon Associate / Busser (Wine Jobs: Sales & Marketing)

Part Time

  Domaine Chandon

  Yountville, California

Domaine Chandon is seeking for a On Call Chandon Associate (Start date: ASAP)

The Tasting Room Host is responsible for communicating the uniqueness of Domaine Chandon through a consistent and impactful Brand message, while exhibiting excellence in customer service, in order to create a world class experience for every guest.

Efficient Service Support: (70%)

Maintain clean and well-stocked Tasting Bar, prep area, and walk in cooler, during opening, throughout service and close-down.

Keep all tables clear and wiped clean of glassware, service ware, and spills during service.

Keep floors free and clear of broken glass, water, and other debris during service. 

Stock wine consistently during service; keep accurate daily inventories.

Wash, dry and buff all glasses, plates, flatware and any other utensil used during service.

Transport supplies from storage container as needed throughout service

Communicate with management supply levels and needs on a daily basis

Required to participate in the set up, support, and breakdown of DCC events.

Set-up and Close-down: (20%)

Follow opening checklist, ensuring that all tasks are completed in a timely manner and the Tasting Salon, terrace, and dish areas are fully cleaned, stocked, and ready for guests by opening time.

Initiate closing tasks and follow closing checklist ensuring that all closing tasks are performed ensuring that the Tasting Salon, terrace, and dish areas are clean, stocked and ready for the opening staff. 

Interact with guests: (10%)

Provide guests with world class customer service at all times

Describe tasting room options with accuracy and enthusiasm

Pour and describe wines to guests when needed

Deliver food or wine to guests as needed

Use POS to ring in transactions

Education: High School Diploma

Languages: Fluent in English language, second language helpful in communication with visiting public.

Professional experience & know how:

At least 1 year in hospitality industry, preferably in a back waiter or bar back role.

Technical & management skills:

Complete multiple tasks with accuracy and urgency.

Assesses situations quickly and responds with appropriate action, taking initiative to problem-solve, if necessary.

Leads others, by example and makes decisions based on the needs of the business.

Ability to react quickly in a high intensity environment, maintaining a calm professional demeanor at all times.

Must be able to lift at least 40 lbs or one case of wine.

Personal & interpersonal skills:

Works efficiently and follows company standards, with or without immediate supervision.

Possesses knowledge of principles and processes for providing exceptional visitor experiences.

Continues to strive for excellence from own performance and remains self-motivated to improve results, both in selling and productivity. 

Domaine Chandon, Inc., is the leading sparkling wine producer in the Napa Valley and an emerging producer of varietal wines. Founded in 1973, Domaine Chandon was the first American sparkling wine venture established by a French Champagne house, Moet & Chandon. Domaine Chandon, Inc., is a part of the Wine & Spirits Division of LVMH -- Moet Hennessy Louis Vuitton, the leading worldwide luxury goods company specializing in the wine and spirits, fashion, leather goods, perfumes, cosmetics, watches, jewelry and selective retailing.

How To Apply

To apply, please send your resume including your salary history to [email protected] or come in person to the Administrative Offices at 1 California Drive, Yountville, CA 94599.

[email protected]

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