Guest Experience Coordinator (Wine Jobs: Management & Administration)

Full Time

  Cosentino Winery - Vintage Wine Estates

  Yountville, California

DUTIES AND RESPONSIBILITIES:

This position plans, promotes and executes our private tasting programs at Cosentino Winery. Daily responsibilities include, but are not limited to, booking and confirming reservations, food preparation, customer service-related tasks, sales and wine education. This important role provides guests with a unique wine and food pairing experience while setting the stage for sales opportunities.

  • Maintain and develop all winery private tasting experiences: THE Taste and Poet's Loft
  • Develop new ideas and concepts for seasonal food pairings
  • Work closely with manager to craft promotional campaigns for tasting experiences
  • Oversee reservation requests, customer service and scheduling of all tasting appointments
  • Actively perform outreach and build relationships within the Napa Valley community [wineries, hotels and other local businesses]
  • Be one of the prominent faces and brand advocates for Cosentino Winery

QUALIFICATIONS:

  • Wine related experience helpful and knowledge of wines and wine production
  • Commitment to excellence and high standards
  • Proficient on the computer (familiar with POS systems, Microsoft Office)
  • Excellent oral communication & presentation skills
  • Strong organizational, problem-solving, and analytical skills
  • Ability to manage priorities and workflow
  • Professional appearance and demeanor
  • Versatility, flexibility, and a willingness to work in an evolving environment with enthusiasm
  • Excellent customer service skills
  • Ability to understand and follow written and verbal instructions
  • TIPS and CA Food Handler Certifications preferred, but not required

PHYSICAL/MENTAL REQUIREMENTS:

  • Must be at least 21 years of age
  • Must be able to bend, squat, climb, push, stoop and crouch repeatedly
  • Must be able to stand and walk for extended periods as required by job duties
  • Must be able to lift up to 40 lbs on a regular basis
  • Coordinate multiple tasks simultaneously

SCHEDULE REQUIREMENTS:

  • Must be able to work nights, weekends and holidays
  • This position is off Tuesdays and Wednesdays

How To Apply

Click on Apply Today button in the link below

http://www.vintagewineestates.com/index/page/product/product_id/12100/category_id/2343/product_name/Guest+Experience+Coordinator+-+Cosentino

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