Guest Experience Coordinator
(Wine Jobs:
Management & Administration)
Full Time
Cosentino Winery - Vintage Wine Estates
Yountville,
California
DUTIES AND RESPONSIBILITIES:
This position plans, promotes and executes our private tasting programs at Cosentino Winery. Daily responsibilities include, but are not limited to, booking and confirming reservations, food preparation, customer service-related tasks, sales and wine education. This important role provides guests with a unique wine and food pairing experience while setting the stage for sales opportunities.
- Maintain and develop all winery private tasting experiences: THE Taste and Poet's Loft
- Develop new ideas and concepts for seasonal food pairings
- Work closely with manager to craft promotional campaigns for tasting experiences
- Oversee reservation requests, customer service and scheduling of all tasting appointments
- Actively perform outreach and build relationships within the Napa Valley community [wineries, hotels and other local businesses]
- Be one of the prominent faces and brand advocates for Cosentino Winery
QUALIFICATIONS:
- Wine related experience helpful and knowledge of wines and wine production
- Commitment to excellence and high standards
- Proficient on the computer (familiar with POS systems, Microsoft Office)
- Excellent oral communication & presentation skills
- Strong organizational, problem-solving, and analytical skills
- Ability to manage priorities and workflow
- Professional appearance and demeanor
- Versatility, flexibility, and a willingness to work in an evolving environment with enthusiasm
- Excellent customer service skills
- Ability to understand and follow written and verbal instructions
- TIPS and CA Food Handler Certifications preferred, but not required
PHYSICAL/MENTAL REQUIREMENTS:
- Must be at least 21 years of age
- Must be able to bend, squat, climb, push, stoop and crouch repeatedly
- Must be able to stand and walk for extended periods as required by job duties
- Must be able to lift up to 40 lbs on a regular basis
- Coordinate multiple tasks simultaneously
SCHEDULE REQUIREMENTS:
- Must be able to work nights, weekends and holidays
- This position is off Tuesdays and Wednesdays
How To Apply
Click on Apply Today button in the link below
http://www.vintagewineestates.com/index/page/product/product_id/12100/category_id/2343/product_name/Guest+Experience+Coordinator+-+Cosentino