Tasting Room - Wine Educator
(Wine Jobs:
Wine Retail & Sommelier)
Full Time
Joseph Phelps Vineyards
St. Helena,
California
Job Summary:
Joseph Phelps Vineyards is a family owned, estate based, luxury winery located on 600 acres in beautiful Spring Valley near St. Helena. We are looking for positive people to join our Wine Educator team.
The Wine Educator position is an ambassador for the brand and as such will possess expertise which will include the Joseph Phelps Vineyards portfolio of wines, the estate vineyards and terrior, and the long history of the estate and Phelps family. This position will focus on delivering exceptional wine experiences through seated educational tastings, private hosted tastings, exclusive outdoor terrace tastings and special events.
Qualified candidates must be able to work respectfully within a diverse team, work weekends, have at least 3 years of wine tasting room experience, excellent customer service skills, and the ability to work occasional extended hours during events.
Job responsibilities will include:
• Hosting a diverse range of guests and Phelps Preferred members in outdoor terrace tastings or exclusive private tastings.
• Hosting trade visitors, sommeliers and VIPs in private tastings.
• Conducting themed exceptional wine experiences, such as Insignia Blending.
• Performing sales transactions on a computer system that uses the AMS software program.
• Reconciliation of cash, which includes opening and closing procedures.
• Restocking and inventory of wine and non-wine items.
• All operational activities associated with running a retail wine business.
• Assisting with hospitality events on and off-site.
Top applicants will possess:
• Positive attitude and enthusiasm towards job, customers, and co-workers!
• Ability to anticipate guest needs and provide exceptional service.
• Ability to demonstrate productivity and initiative.
• Wine & product knowledge, and ability to communicate effectively.
• Dependability (timeliness) and attention to detail.
• Team mentality.
• Formal wine education and/or the ability to speak other languages are huge pluses!
