Wine Club/Marketing Manager (Wine Jobs: Management & Administration)

  Vino Noceto

  Plymouth, California

Vino Noceto, California’s Sangiovese Specialist, is seeking a Wine Club/Marketing Manager. This ideal candidate needs to have extensive Wine Club Management experience, with an enthusiastic attitude, positive energy with strong organizational skills.

The Wine Club Manager’s duties will include but are not limited to:

·        Interface with Wine Club members & consumers 

·        Work with fulfillment/shipping to wine club members and consumers

·        Monitors compliance with company policy, procedures and state regulations regarding wine shipments

·        Assist in creation of collateral materials, notably but not exclusively Club newsletters

·        Assist with emails and mailings- content, scheduling & delivery

·        Help Event Coordinator, Tasting Room Manager plan On-site events for wine club members and the general public

·        Perform daily operations: data entry, order processing, invoicing and billing, coordination of shipments & mailings

·        Ensure that every active member receives a wine club shipment and minimize credit card declines & shipment returns

·        Minimize member attrition.

·        Answer incoming phone calls/emails/faxes and respond in a timely, courteous & professional manner

·        Outbound calling to wine club member to sell, upsell and cross-sell

·        Coordinate and represent the company at Wine Club events and off-site events and festivals

·        Execute e-commerce programs

·        Responsible for newsletters, email blasts, shipment enclosures and ensures all communications are accurate and delivered within established timeline.

·        Maintains customer data by communicating with members and following up on any exceptions in the database.

·        Support the tasting room in regards to wine club questions, concerns, and wine club events.

 

Professional Requirements:
Must be 21 years of age or older.
Must be able to stand for extended periods and must be able to lift 50lbs. 
Must be able to work weekends & holidays
Knowledge and Aptitude in using Microsoft Office products and Microsoft RMS, Photoshop,  Social Media – Facebook, Twitter etc.

This Position is a full time position Monday – Friday with flexibility throughout the year to cover for vacations and events is a must.

Hourly - DOE, plus benefits (Ewinery Solutions experience will be highly preferred)

Please reply to this post with a cover letter and resume.

Please copy and paste both your cover letter and resume in the body of your e-mail.

 

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