Tasting Room Associate
(Wine Jobs:
Wine Retail & Sommelier)
Full Time
Rosenblum Cellars
Oakland,
California
JOB STATEMENT: Rosenblum Cellars, located on the beautiful waterfront at Jack London Square in Oakland, is seeking a part time (with potential for full time) Tasting Room Associate to join our team! We are a fun, energetic “family,” sharing wonderful wines with many new and existing customers. Rosenblum Cellars, founded nearly 40 years ago by Kent Rosenblum, known as the “King of Zinfandel”, is an iconic winery with a loyal following.
ESSENTIAL DUTIES:
• Winery, hospitality, restaurant server or bartending experience a big plus
• High-level customer service and communication skills
• Ability to keep calm, profession and respectful demeanor in a busy environment
• Ability to prioritize
• A passion for wine and food
• A team player, including willingness to help your fellow employees even when busy
• A sincere love of people and a desire to serve to create an amazing customer experience
• Ability to ask for the sale
• Educate guests on our history, vineyards, winemaking processes
• Effectively use our POS system to place orders
• Promote the sale and maintenance of wine club membership and build upon these relationships through correspondence and Club Member visits
• Participate in opening and closing tasks such as restocking, polishing and cleaning
• Minimum of one weekend day required
JOB REQUIREMENTS:
Education/Experience:
• Computer Skills
• Phones
• Over 21 years old
Knowledge of:
• Wines
• Order Entry
Ability to:
• Communicate with customers and Sales personnel & office staff
• Work under pressure
PHYSICAL REQUIREMENTS:
• Ability to lift a 40 lb. case of wine
• Stand and walk for long periods of time
• Perform tasks using standard computer equipment
WORK ENVIRONMENT:
• Indoor climate
PERSONAL PROTECTIVE EQUIPMENT REQUIRED:
• Side shield safety glasses, safety vest, head/ear protection and proper footwear when in production facility
