Tasting Room Wine Ambassador (Wine Jobs: Wine Retail & Sommelier)

  Liana Estates

  Napa, California

We are an experience-focused winery looking to offer more of a lifestyle experience as opposed to the classic Napa wine tasting mold. We offer immersive experiences that allow visitors to use all five senses to connect with the natural surroundings of Napa Valley and San Pablo Bay. At Liana Estates, we forge a new path as a modern winery and want our team members to be part of creating that experience. Liana Estates will be where Napa heritage meets the new taste of Carneros.

SUMMARY/PURPOSE: The Tasting Room Wine Ambassador provides guests with an excellent hospitality experience and orients them to the winery and the various programs and products offered for purchase. The position follows established processes and maximizes the guest experience while creating long-term guest relationships, promoting retail sales, acquiring wine club members, providing tours and tasting experiences and maximizing sales.

ESSENTIAL JOB FUNCTIONS

The following items encompass the essential functions of the position.

HOSPITALITY

 Educate guests on winery and winemaking practices in a warm and enthusiastic manner

 Maintain knowledge of current and library vintages

 Knowledge and promotion of wine club

 Detailed data entry (proprietary database system) and Microsoft Outlook

 Host various levels of tours, tastings, and experiences for consumer and trade guests both at the winery and offsite

 Daily involvement in sales, processing customer transactions, invoicing wine

 Assist with daily opening and closing duties including wine inventory

 Maintain cleanliness of the tasting room and other winery common areas

 Participate and assist hospitality team with various winery events as needed

 Assist with winery projects, ranging from hospitality to administrative duties

 Attend and participate in weekly tasting room meetings and other general winery meetings

 Participate in outbound/inbound phone coverage  Provide Wine Club Members extra urgency and priority when visiting the winery.

How To Apply

To apply for any of our open positions, please email your resume to [email protected] and specify which position you are applying for in the subject line.

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