Logistics Coordinator export
(Wine Jobs:
Management & Administration)
Full Time
JF Hillebrand USA Inc
Napa,
California
Job title: Export Customer Service Representative / Logistics coordinator
CSR has the responsibility to provide superior customer service by focusing on the individual needs of each customer, directly or through the support of other team members, promoting long-term customer relationships and customer loyalty.
We are offering $ 15 - $ 20 per hour (depending on the experience in our field the candidate has.) Once on our payroll we also offer benefits (such as health insurance, life insurance, paid vacation and holidays, 401 etc. after an initial waiting period).
Required skills:
Very good communication skills (telephone and email) are essential as the interaction w/ customers and vendors on the phone and by email is a major part of the job
Team player with proven ability to work well under pressure and CONSTANT deadlines
solving skills with the ability to seek alternative solutions for dilemmas and problems
Strong attention to detail with excellent follow-up
Working knowledge of Microsoft office Products, especially Outlook and Excel
Professional aptitude, presentation and demeanor
Detailed oriented
Ability to work a 40 hour work week on a regular basis is essential
Ability to speak, read, write, and understand English is essential
Can quickly learn new skills
Prior International or Export experience preferred
Responsibilities include:
coordinate and schedule pick-up of wine with wineries and trucking companies
book containers with steamship lines
issue documentation for export shipment (AES, AWB, House B/L)
invoice the customers or our overseas offices
establish good relationship with our customers and vendor
update and maintain shipment information in our window based order processing program
Communicate with trucking companies, shipping lines, and Customers