Administrative Coordinator (Wine Jobs: Management & Administration)

  Verve Napa Valley (http://www.vervenapavalley.com)

  Napa, California

JOB DESCRIPTION

Verve Napa Valley, a guest service-focused Wine Country tour and destination management company, is looking for a full-time Administrative Coordinator.

 

DUTIES AND RESPONSIBILITIES (including but not limited to)

- Tour & event planning;

- Assist in a wide variety of administrative and support functions – data entry, filing, copying, scanning, research, database maintenance, calendar & event tracking;

- Create new or update existing spreadsheets, correspondence, and procedures;

- Answer and route incoming telephone calls;

- Office and tour supply management;

- Customer service, sales & guest booking management;

- Bookkeeping, payroll & guest billing interface;

- Acts as brand ambassador;

- Assist in outreach efforts and networking.

 

QUALIFICATIONS

- High attention to detail, organization, professionalism;

- Knowledge of the wine industry and special events;

- Previous office and administrative support experience;

- Excellent communication skills, both verbal and written;

- Ability to maintain composure under pressure and while multi-tasking;

- Takes initiative, uses available resources to problem solve;

- Strong time management skills, ability to prioritize responsibilities, keen sense of urgency;

- Ability to proactively communicate with superiors regarding workload, due dates, and various projects;

- Extraordinary customer service skills with internal (co-workers) and external customers;

- Proven discretion in handling highly sensitive and confidential matters;

- The ability to conduct and manage significant amounts of data and research;

- Responsible for maintaining their office space in a clean and neat manner;

- Proficient in MS Office, including Word, Excel and Outlook. A knowledge of Adobe Acrobat and Google Docs;

- Excellent written and verbal communications skills.

- Professional and poised demeanor and dress;

- Project an image of professionalism and willingness to provide personalized services to guests.

- Ability to exercise independent judgment and decision making;

-Team focused and passionate about the wine and hospitality industries.

 

REQUIREMENTS

- 3+ years office and/or events experience;

- 4-year degree preferred;

- Professional attitude, strong work ethic;

- Must have excellent English verbal and written communication. Other languages a plus;

- Computer proficiency required;

- Must be able to take direction, be flexible, and work well independently.

 

COMPENSATION & WORK ENVIRONMENT

We are a small, fast-paced company that requires employees to be flexible and adaptable. This is a full-time position, Monday-Friday with occasional events on the weekends.

 

TO APPLY

Send cover letter and resume to [email protected]. No phone calls please.

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