Full Time Lead Tasting Room Associate (Wine Jobs: Wine Retail & Sommelier)

  Zaca Mesa Winery

  Los Olivos, California

Responsibilities:
•  Assist management in ensuring that all Tasting Room Associates communicate in a knowledgeable, professional and gracious manner that is consistent with the mission of Zaca Mesa Winery.
•  Assists management in motivating and developing all seasonal and part-time Tasting Room Associates.
•  Work with Tasting Room Manager to ensure the tasting room is adequately and efficiently staffed at all times when scheduling tasting room associates.
•  Provide day-to-day guidance of subordinates.
•  Assist management in actively promoting and recognizing performance, assigning duties, monitoring quality of work and ensuring staff conforms to organizational policies, procedures and government regulations.
•  Promote the sale of wine products sold in the tasting room and ensure that the Tasting Room Associates are trained to identify and pursue sales opportunities presented by contact with guests.
•  Utilize cash register and POS system to transact sales and maintain tasting room inventory.
•  Reconcile daily sales and posts transactions.
•  Maintain physical inventory of merchandize items in the tasting room and all front of house supplies.
•  Ensure compliance and assist in developing and maintaining departmental policies and procedures.
•  Keep up to date on overall activities of the department and identify problem areas and recommend corrective action. 
•  Other duties as assigned.