Estate Tasting Room Sales/ Wine Educator (Wine Jobs: Wine Retail & Sommelier)

  The Wine Group

  Livermore, California

JOB SUMMARY

Under the direction of the Tasting Room Manager, Concannon Vineyard- Hospitality in Livermore, CA location, the Estate Tasting Room Sales/Wine Educator serve as the first point of contact for our customers. This role is a Concannon brand ambassador that will carry out exceptional customer experience, wine education that results in sales for the Concannon Estate. As a result, the appearance, mannerisms, and personality exemplifies the very first guest impression and response of our establishment. The candidate should possess wine bar and/or restaurant experience, should have a super-charged, customer-focused attitude, and a vibrant enthusiasm for wine and food and the wine lifestyle.

ESSENTIAL FUNCTIONS AND REQUIREMENTS

• California has thousands of tasting rooms, but only the best offer new and unforgettable experiences. Delighting and surprising our customers with a fantastic experience at our winery is at the center of our attention and must be yours as well
• Assist with outside tastings and winery events
• Assist customers with wine, wine club membership and other purchases. This may include transporting wine and non-wine purchases to the customer’s vehicle from the stock room or tasting room.
• Maintain a high level of relevant Concannon wine and Concannon Vineyard knowledge by remaining familiar with current press information, memos, marketing information and other wine related publications provided to you.
• Maintain competence with computer functions, including retail POS systems.
• Answer telephones, process orders, and provide customer service.
• Perform cashier operations, including tasting room opening and closing.
• Perform periodic wine and non-wine inventories.
• Perform routine housekeeping, organization, and stocking tasks
• Required to work evenings, weekends and holidays
• This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for their job. Duties, responsibilities, and activities may change at any time with or without notice.

QUALIFICATIONS

• High school diploma or equivalent
• Minimum of 1- 2 years of experience food/wine industry
• Professional appearance and demeanor when dealing with guests and vendors
• Experience working with fine wine and food in a customer service focused environment – proven customer service skills is a must
• Sound general wine knowledge with a commitment to excellent knowledge and enthusiasm for the wines served in our wine bar and tasting room
• Highly motivated, hospitality- and sales-driven with an outstanding work ethic
• Experience in making weekly schedules for restaurant staff
• Works well with others at all levels and departments
• 21 years of age or older with a valid CDL
• Must have ability to become ServSafe certified
• Must be or become TIPS certified
• Demonstrated reliability and punctuality, work effectively in team/crew environment, adherence to all safety regulations and operating procedures

PHYSICAL REQUIREMENTS

• While performing the duties of this job, the employee is frequently required to stand, walk, sit, use hands to finger, reach with hands and arms
• Must be able to stand for an extended period of time
• Working environment has exposure to both indoors and outdoors
• Ability to perform tasks requiring bending, stooping, standing, and twisting
• Able tolift and carry up to 50 pounds

The Wine Group is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

How To Apply