Tasting Room Lead – Flight Deck Tasting Lounge (Wine Jobs: Wine Retail & Sommelier)

Full Time

  Vintage Wine Estates

  Healdsburg, California

POSITION SUMMARY:

Flight Deck, part of the Vintage Wine Estates family, is a new tasting lounge and bottle shop located on the Plaza in the heart of Healdsburg. We are seeking an out-going, magnetic and approachable individual we can add to our team who is passionate about customer service, sales and building relationships. Wine knowledge is preferred but not required. Professionals with bartending and/or restaurant experience are highly desirable. Must be willing to work weekends and holidays. Hours may vary from 11:30am-7:30pm.

MAIN DUTIES & RESPONSIBILITIES:

  • Point of contact in Manager's absence
  • Lead by example and come to work with a service heart
  • Motivate team to meet and exceed goals
  • Update and make modifications to tasting menus when required
  • Notify Manager of maintenance issues and upkeep in tasting room
  • Maintain clear and open communication with Tasting Room Manager
  • Review reports and analyze data capture as needed
  • Responding to all emails and voicemails in a timely manner
  • Greet all visitors and pour wines for tasting
  • Create a memorable experience for guests
  • Sell wine and wine club memberships based on monthly goal
  • Describe wines and winery history; answer visitors’ questions about wines
  • Provide general tourist information
  • Assist with special events as needed
  • Represent winery at outside functions as needed
  • Acquire and maintain thorough knowledge of winery and its wines
  • Prepare food for wine pairings when necessary
  • Perform other duties as assigned by management

REQUIRED SKILLS:

  • A strong level of organizational skills
  • Knowledge of wines and wine production
  • Commitment to excellence and high standards
  • Excellent people management and customer service skills
  • Excellent verbal communication and presentation skills
  • Proficiency in Microsoft Word, Excel, PowerPoint and POS systems
  • Must be capable of working independently while managing multiple tasks at once
  • Strong organizational, problem-solving, and analytical skills
  • Ability to manage priorities and workflow
  • Excellent customer service skills
  • Demonstrated ability to calculate figures and amounts such as discounts and percentages
  • Ability to understand and follow written and verbal instructions

QUALIFICATIONS:

  • 3+ years’ experience in a sales and hospitality environment
  • Evidence of superior sales performance preferred
  • TIPS and CA Food Handler Certifications preferred, but not required
  • Professional appearance and demeanor
  • Must share company values: integrity, respect, value creation, compliance, customer focus
  • Versatility, flexibility, and a willingness to work in an evolving environment with enthusiasm

PHYSICAL/MENTAL REQUIREMENTS:

  • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position
  • Must be at least 21 years of age
  • Must be able to bend, squat, climb, push, stoop and crouch repeatedly
  • Must be able to stand and walk for extended periods as required by job duties
  • Must be able to lift up to 40 lbs on a regular basis
  • Coordinate multiple tasks simultaneously

SCHEDULE REQUIREMENTS:

  • Must be able to work nights, weekends and holidays

How To Apply

http://www.vintagewineestates.com/index/page/product/product_id/14728/category_id/2343/product_name/Tasting+Room+Lead+%E2%80%93+Flight+Deck+Tasting+Lounge

Wine & Restaurant Jobs in California. Looking for a job or hiring new employees in the wine & restaurant industry? Wine Jobs California - The job site for the wine & restaurant industry throughout California. Find ads for jobs in the wine industry, from winemaking to wine sales jobs.

Wine & Restaurant Employers and Recruiters - Attract the best candidates for your employment opportunities. Post your ads for restaurant and wine industry jobs on winejobscalifornia.com.

Job Seekers - Find jobs in restaurants and wine including restaurant jobs, winery jobs, wine sales reps, winemakers, Sommelier jobs and more. Job seekers, sign up to receive wine and restaurant job postings by email.