Hospitality & Events Manager (Wine Jobs: Management & Administration)

  Distinguished Vineyards & Wine Partners

  Healdsburg, California

Over the past three decades, MacRostie Winery and Vineyards has established itself as one of the Sonoma Coast’s defining wineries, and a leader in a bright, balanced and age-worthy style of Chardonnay and Pinot Noir. Where MacRostie has led—both stylistically and geographically—others have followed. 

Our exciting new chapter begins later this year as we open the MacRostie Estate House winery and hospitality center. Perched above a stunning vineyard on Westside Road in the heart of the Russian River Valley, our new home will be a prime new destination on this storied wine road. A combination of world-class hospitality and remarkable wines will be our hallmark.

We are seeking exceptional, experienced talent with deep roots in hospitality and an innate passion for wine. If you want to be an integral part of our opening team and build something uncommon together, then we want to hear from you.

Purpose

·         Lead a customer-focused tasting room team that aligns with the MacRostie brand plan, achieves sales targets and maintains a world-class hospitality experience

·         Oversee all onsite and offsite consumer and corporate events
Manage the Assistant Hospitality Manager and all full and part time TR staff

·           Responsible for growing business with established customers and developing business with new customers

Job Responsibilities

• Ensures all TR activities, initiatives and promotions are in line with the MacRostie brand plan
• Delivers exceptional customer service to drive sales, repeat visits and wine club sign-ups

 

 

 

·         Supervises the daily TR operations including opening and closing procedures, POS systems, cash management and management & replenishment of all collateral, merchandise and supplies

 

·         Manage analytics and reporting for TR sales and wine club sigh up’s on a daily, weekly and monthly basis

 

·         Manage all onsite events including: planning, logistics, staffing, execution and follow-up

 

·         Manage all 3rd party vendor relationships (e.g. cleaning, event and catering companies)

 

·         Ability to lead and teach all types of wine tasting experiences

 

·         Assist in the strategy and planning for trade and VIP visits with Hospitality & Sales Director

 

·         Assist in local outreach to key local partners (e.g. concierges, restaurants, wineries)

 

·         Contribute to and deliver on team culture and engagement plans

 

·         Make safety a priority and champion a safety culture with the team

Skills

·         Strong communication skills- verbal and written

·         Strong presentation skills

·         Strong planning and organizing skills, ability to multi-task and delegate

 

·         Proficient in Microsoft Office including Outlook, Word, Excel and PowerPoint

 

·         Proficient with winery POS systems

 

·         Self-starter and ability to make decisions

 

Knowledge

 

·         Knowledge of and passion for wine and the wine industry

 

·         Bachelor’s degree

 

·         Multi-lingual a plus

Experience

 

·         Minimum 5 years experience leading a tasting room or hospitality team

 

·         Event management experience

 

·         Proven sales record and an understanding of inventory management

Other Requirements

 

·         Weekend work required

 

·         Able to lift minimum 50 lbs and stand for extended periods of time

 

 

An attractive remuneration and benefits package is commensurate with this role

How To Apply

If you meet the critera for this role please email your resume and application to: [email protected]

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