Tasting Room Host (Wine Jobs: Wine Retail & Sommelier)

Full Time

  Kivelstadt Cellars

  Glen Ellen, California

Kivelstadt Cellars is seeking dynamic and passionate individuals to join our small team. Kivelstadt Cellars is a boutique winery which tries to challenge the perception of traditional California wines by creating unique wines that showcase the best California sites, with a distinct new age twist. Sales is an essential part of this job, but hospitality is paramount. Our wines are not just alcoholic beverages, each wine tells a story – and we will ask you to effectively communicate that story to our guests. Responsibilities will be varied and include, but are not limited to:

Essential Functions and Duties Include:
•  Greeting visitors to the Tasting Room in a friendly and welcoming fashion.
•  Determining how best to guide our guests through their tasting experience (reading the guest). 
•  Pouring wines for the tastings, discussing the wines, answering questions and telling their story.
•  Ensuring that all guests have a memorable experience.
•  Focusing on sales of our wines and wine club to our guests.
•  Processing orders, payment and wine club signups through our ipad based POS system
•  Setup for and cleaning up after tastings including washing and polishing glassware and generally maintaining a clean environment.
•  Assisting Tasting Room Manager with web order fulfillment, execution of wine club shipments, and other duties. 

Job Requirements:
•  A passion for wine and a commitment to excellence 
•  Possesses or can develop a solid working knowledge of wine and the winemaking process.
•  Consistently demonstrates outstanding customer service and hospitality.
•  Exudes a professional, positive appearance and demeanor.
•  Can adapt to a constantly changing environment.
•  Naturally dynamic sales skills.
•  Demonstrates computer proficiency, including data entry, and ability to navigate POS system.
•  Has high school diploma or GED; certificate in wine education or college degree preferred.
•  Must be at least 21 year of age.
•  Must be able to work Saturday and Sunday, and schedule flexibility is a plus.
•  Ability to lift and move up to 50 pounds repeatedly
•  Ability to stand and walk for long periods of time
•  Ability to effectively stock wine, execute set-up and break down procedures and equipment.
•  Ability to understand and accurately follow written and verbal instructions.

Compensation: This is an hourly position with a competitive hourly rate, performance based sales incentives, and health benefits. 

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