Retail and Guest Relations Manager
(Wine Jobs:
Wine Retail & Sommelier)
Full Time
Calistoga,
California
A small, prestigious Napa Valley winery specializing in pinot noir and chardonnay, seeks a refined and insightful individual to reinforce and maintain the winery as a world renowned and first class luxury winery by promoting exclusivity and stellar customer service through careful management of the tasting room, mailing list, select events and small staff.
While working closely with ownership, the Retail and Guest Relations Manager is responsible for creating a unified and luxurious guest experience for their exclusive guests while achieving revenue and budget goals. An initial primary focus will be to carefully craft a strategy to initiate and maintain visitor count in the new and elite tasting room, build on the prestigious brand image and make this tasting room a sought-after and destination spot.
Duties include managing all day-to-day operations of the tasting room, educating staff to reach an impeccable level of customer service and refinement in everything they do, budget adherence and financial reporting, wine logistics oversight, elite mailing list management, and select, high profile event management to VIP’s.
The qualified candidate brings the ability and finesse to graciously interact and cultivate relationships with high profile individuals and a minimum of three to six years of experience in elite hospitality management including both high-end retail and people management. Wine knowledge, attention to details, creativity, professionalism and highly effective communication skills are required. Computer expertise in Microsoft Office and POS software necessary.
This is a standout opportunity for a gracious individual to build a program to further promote an image of exclusivity at one of Napa Valley’s most esteemed wineries.
How To Apply
Please apply online at
http://www.personnelperspective.com/Job-Apply.asp.