Reservation Assistant/ Cashier (Wine Jobs: Management & Administration)

Full Time

  Castello di Amorosa

  Calistoga, California

Previous cashier and money handling experience is preferred. Must be extremely reliable, work well under pressure, and display a positive work ethic. Applicants must be comfortable multi-tasking.
Work at one of the most interesting places in the Napa Valley!

Duties may include:

  • Project a professional company image through in-person and phone interactions.
  • Greeting visitors.
  • Tour and wine tasting ticket sales.
  • Answering phones and taking tour reservations via phone and in person.
  • Opening, counting, closing, and balancing a register drawer.
  • Ringing orders for shipping out of state and internationally.
  • Maintaining timely transaction sessions.
  • Accurate data entry of customer information for shipping orders and tour reservations.
  • Properly counting back change to customers.
  • Stocking wine and gift items
  • Being flexible with scheduling.
  • Arriving to work on time and ready to start right away.
  • Recommending various food and entertainment venues to customers around the Napa Valley.
  • Working possible long hours/ evening events on occasion.
  • Weekend work REQUIRED. No exceptions.
  • Other responsibilities as directed.

Knowledge/ Skills:

  • Cash Register/POS system operation.
  • Making change.
  • Balancing tills.
  • Excellent customer service skills required.
  • Basic math skills required including adding, subtracting, multiplication and division.
  • Computer skills required.
  • Organizational skills.
  • Ability to lift up to 40 lbs.
  • Excellent telephone protocol.
  • Wine knowledge preferred.
  • Must be 18 years of age or older.

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